TERMS & CONDITIONS

Terms Of
Service

These Terms & Conditions explain how Clean2Go Office provides office cleaning services and how customers can arrange and manage their services.

01

About Our Services

Clean2Go Office provides general cleaning services for small offices, with cleaning packages based on office size and customer requirements.

Services are arranged according to the details agreed between Clean2Go Office and the customer before the appointment.

02

Bookings And Appointments

Customers can request cleaning services through our website contact methods or other available communication channels.

Appointments are confirmed after service requirements, timing and relevant details have been reviewed.

A booking is considered confirmed once the agreed service details have been accepted by both parties.

03

Customer Responsibilities

Customers should provide accurate information about the office location, access arrangements and any specific cleaning requirements.

Customers should ensure that the areas requiring cleaning are accessible at the agreed service time.

04

Service Changes

If customers need to change service details, appointment times or cleaning requirements, they should contact Clean2Go Office as soon as possible.

Changes will be reviewed based on availability and the updated service requirements.

05

Pricing And Payment

The price shown for a service is the price applicable to the service selected at the time of booking.

Where additional work is requested or where the property requires a substantially different service from the one booked, any additional cost will be discussed before the additional work is carried out.

Payment arrangements will be confirmed during the service booking process.

06

Cancellation And Refunds

Customers may request cancellation of a scheduled service by contacting Clean2Go Office as soon as possible.

Cancellation and refund requests are handled according to our Cancellation & Refund Policy.

07

Service Standards

Clean2Go Office aims to provide reliable and consistent office cleaning services based on the agreed requirements.

Customers are encouraged to provide feedback or raise any concerns so they can be reviewed appropriately.

08

Website Information

Information displayed on the Clean2Go Office website is provided to help customers understand our services and contact options.

We may update website information when services or business details change.

09

Limitation Of Responsibility

Clean2Go Office will provide services with reasonable care based on the agreed service arrangement.

We are not responsible for circumstances outside our reasonable control that may affect service timing or availability.

10

Updates To These Terms

We may update these Terms & Conditions when our services or business processes change.

Any updated version applies immediately after being published on this page.

11

Contact Us

If you have any questions about these Terms & Conditions or our cleaning services, please contact Clean2Go Office through our website contact methods.